Privacy policy
Last Updated: May 18, 2026
LOLIPOL operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). LOLIPOL is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit, use, make a purchase, or otherwise communicate with us through the Services.
Personal Information We Collect
We may collect the following categories of personal information:
- Contact details, including name, email address, phone number, billing address, and shipping address
- Payment and transaction information
- Account information, including login details and preferences
- Order history, cart activity, wishlist activity, returns, exchanges, or cancellations
- Customer support communications
- Device information, including IP address, browser type, device identifiers, and network information
- Website usage information, including pages viewed, products viewed, and interactions with our Services
How We Collect Information
We may collect personal information:
- Directly from you when you place an order, create an account, contact us, or use our website
- Automatically through cookies, pixels, analytics tools, and similar technologies
- From Shopify and other service providers that support our store operations
- From business, advertising, and marketing partners where permitted by law
How We Use Your Personal Information
We use your personal information to:
- Process payments and fulfill orders
- Arrange shipping and delivery
- Provide customer support
- Process returns, refunds, and exchanges
- Improve our website, products, services, and customer experience
- Send order updates, account notifications, and service-related messages
- Send marketing emails or promotional messages if you opt in
- Show relevant advertisements and measure advertising performance
- Prevent fraud, unauthorized activity, and security risks
- Comply with legal obligations and enforce our policies
How We Disclose Personal Information
We may disclose personal information to trusted third parties when necessary to operate our business and provide the Services, including:
- Shopify, which powers our online store
- Payment processors
- Shipping and fulfillment providers
- Customer support providers
- Analytics and advertising partners
- Technology and cloud service providers
- Legal, regulatory, or government authorities when required by law
We do not sell your personal information in the ordinary sense of the word. However, certain privacy laws may define targeted advertising or data sharing as a “sale” or “sharing” of personal information.
Relationship With Shopify
Our store is hosted by Shopify. Information you provide through the Services may be transmitted to and processed by Shopify and its service providers. Shopify may process personal information to provide, protect, and improve its services.
You can learn more about Shopify’s privacy practices by reviewing Shopify’s Consumer Privacy Policy.
Cookies and Tracking Technologies
We use cookies, pixels, analytics tools, and similar technologies to operate our website, remember preferences, analyze traffic, improve performance, and support marketing and advertising activities.
You may disable cookies through your browser settings, but some parts of the website may not function properly.
Marketing Communications
If you subscribe to our emails or promotional messages, we may send you marketing communications about products, offers, and updates.
You may unsubscribe at any time by using the unsubscribe link in our emails. Even if you opt out of marketing, we may still send non-promotional messages related to your orders or account.
Third-Party Websites and Links
Our website may contain links to third-party websites or services. LOLIPOL is not responsible for the privacy practices, security, or content of third-party websites.
Children’s Privacy
Our Services are not intended for children under the age of majority in their jurisdiction. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take appropriate action.
Security and Retention
We use reasonable technical and organizational measures to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
We retain personal information only as long as necessary to provide the Services, comply with legal obligations, resolve disputes, prevent fraud, and enforce our agreements.
Your Rights and Choices
Depending on where you live, you may have rights regarding your personal information, including the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of personal information
- Request a copy of your personal information
- Opt out of marketing communications
- Opt out of certain targeted advertising or data sharing where applicable
To exercise your rights, please contact us at info@lolipol.com. We may need to verify your identity before processing your request.
International Transfers
Your personal information may be transferred, stored, or processed outside the country where you live. Where required, we rely on legally recognized transfer mechanisms to protect personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time for operational, legal, or regulatory reasons. Any updates will be posted on this page with a revised “Last Updated” date.
Contact Us
If you have any questions about this Privacy Policy or how we handle personal information, please contact us:
Email: info@lolipol.com
Mailing Address: LOLIPOL, 75 Cesanek Rd, Northampton, PA 18067, United States
Website: https://lolipol.com