Shipping policy

Last Updated: December 19, 2025

At LOLIPOL, we are committed to providing reliable, efficient, and transparent shipping services for our customers.

1. Order Processing

Orders are typically processed within 1–3 business days after payment confirmation.

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.

Please note that processing times may vary during holidays, promotional periods, or due to high order volumes.

2. Shipping Methods & Delivery Times

United States Shipping

  • Standard Shipping: Free on orders over $50.
    Estimated delivery time: 3–5 business days.
  • Express Shipping: Additional shipping charges apply.
    Estimated delivery time: 1–2 business days.

International Shipping

International shipping rates and delivery times vary depending on the destination country, shipping carrier, and local customs procedures.

Delivery estimates provided at checkout are approximate and not guaranteed.

3. Shipping Carriers

LOLIPOL may use various trusted shipping carriers, including USPS, UPS, FedEx, DHL, or other regional delivery providers depending on the destination and shipping method selected.

4. Customs, Duties & Taxes

For international orders, customers are responsible for any customs duties, import taxes, VAT, brokerage fees, or additional charges imposed by their local authorities.

LOLIPOL is not responsible for delays caused by customs clearance procedures.

5. Tracking Information

Tracking information will be provided once your order has been shipped. Please allow up to 24–48 hours for tracking updates to appear after shipment confirmation.

6. Lost, Delayed, or Damaged Shipments

If your package is lost, delayed, or arrives damaged, please contact us within 7 days of the delivery date or expected delivery date.

To assist with the investigation, we may request:

  • Your order number
  • Photos of the damaged package or product
  • Additional shipping information if necessary

LOLIPOL will work with the shipping carrier to help resolve the issue as quickly as possible.

7. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

LOLIPOL is not responsible for orders shipped to incorrectly entered addresses provided by the customer.

8. Contact Us

If you have any questions regarding shipping, tracking, or delivery, please contact us:

Email: info@lolipol.com
Website: https://lolipol.com